Customer Service Committee

The Customer Service Committee (CSC) ensures customer involvement in decision-making and oversees service standards and complaint handling

Improving our services

The Customer Service Committee plays an important role in ensuring that our customers are actively involved in decisions that impact them. We value our customers’ views and make sure they're able to influence and shape everything we do.

The Customer Service Committee oversees our service standards, monitoring their delivery, and ensures complaints are handled efficiently and fairly. 

Meet the Committee

Jo Morgan

Jo Moran

Chair

Headshot of Margaret Dodwell

Margaret Dodwell

Chief Operating Officer

Naleena White

Naleena Gururani

Board member

Alan Chatfield

VIVID customer and Chair of VIVID Impact

Sally Sines

VIVID customer

Andrew Austin

Andrew Austin

VIVID customer

Calling all customers – are you our next Customer Committee Member? Apply and be a part of something bigger!

Do you have a passion for making a difference to the lives of people living in our communities? 

Do you care about the services that we provide to our customers? 

Our Customer Service Committee ensures our customers are actively involved in decisions that impact them. We value your views and want you to help shape everything we do! 

Are you passionate about making a difference? We want YOU to join our Customer Service Committee!  

As a committee member, you'll play a crucial role in shaping and enhancing our customer service strategies, ensuring our customers receive the best possible service. You will be able to bring your insights and experiences right into the heart of decision making at VIVID.  

Are you a VIVID customer ready to make a change? Apply now! 

Find out more and apply

Hear from Andrew Austin

Find out why Andrew decided to join the Customer Services Committee, what it involves and why you should apply.

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