Policies

A list of all our key policies.

We believe in being open and honest.

And that includes being absolutely transparent about the way we work. So, here’s a list of all our main policies.

We don’t expect you to read all of them. But if there’s something there you’ve seen and would like to know more about, just get in touch.

Adaptations policy

Anti-social behaviour policy

Board membership and shareholding policy

Compensation policy

Complaints policy

Damp, mould and condensation policy

Data protection policy

Domestic abuse policy

Equality and diversity policy

Fire policy

Health and safety policy

Housing management policy

Income management policy

Investment policy

Leasehold management policy

Lettings policy

Mutual exchange policy

Prevention of Financial Crime policy

Reasonable Adjustments Policy

Rent to buy policy

Right to Buy and Right to Acquire policy

Safeguarding children policy

Safeguarding vulnerable adults policy

Sales policies

Service charge policy

Speak up policy

Tenancy policy

Transparency policy

Treasury management policy

Unacceptable behaviour policy