Working Together

Over the past 6 months we've been developing ways to make sure we work more collaboratively with customers and make sure our customer voices influence what we do. 

Together we all co-created the Customer Influence Strategy 2024-28 and you can read this here.

Working together will help us all succeed in achieving our purpose to ensure that we listen, understand, learn and act on customer’s voices. Working together with customers will demonstrate that customers are influencing and shaping the services received and decisions that affect homes, communities and neighbourhoods.

To support Working Together we have developed a new customer influence collaboration guide. Here you will see what opportunities we have to work together, the level of influence and time commitment needed.  All customers who work with us will be offered support through training, guidance and any expenses covered.

Collaborate with us to:

• Improve our services and performance
• Make a difference in your neighbourhood
• Scrutinise and shape services

We're developing ways to keep you informed about what we're doing because of your collaboration and where it's making a difference. Watch this space for more information soon.

If you’re interested in getting involved (we hope you are) put your name down by clicking on the 'get involved now' button on this page.

See you soon.