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As you can see, we’re making a real difference with the work we’re doing in our local area

Customer news Money Advice

Supporting customers in claiming benefits

At the beginning of the first lockdown in 2020, Sam (Money Advice and Benefits Advisor) worked with a customer to support his claim for Personal Independent Payments (PIP).

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Customer news Money Advice Support

Getting your finances back on track

Over the festive season, it’s easy to overspend and be left with money worries in the new year. If you want to start January with good control of your finances, we’ve got some helpful advice that can help get you on the right track.

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Customer news Money Advice Support

Safeguarding from scams over the festive season

The Winter holidays are supposed to be the time of goodwill - but unfortunately it also provides opportunities for loan sharks, scammers and fraudsters. Find out more about how you can stay safe from loans sharks and scammers this festive season.

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Man looking at bills worried
Customer news Money Advice Support Tenancy

Customer supported with money worries calls for others to get help

Mr A was referred to our Tenancy Support team at the beginning of the year feeling very low due to his money worries. We were able to provide immediate support, helping him with his debts so he could stay out of the red for good.

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Benefits Customer news Money Advice Support Wellbeing

How we helped a customer save £9,000

Find out how one of our Money Advice and Benefits Advisors helped a customer claim £9,000 back from her water bill

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Lady sat drinking coffee
Benefits Customer news Money Advice

Income and benefit advice if you’re affected by coronavirus

Make sure you know what benefits you may be entitled to if you need to self-isolate and your income is affected

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