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As you can see, we’re making a real difference with the work we’re doing in our local area

Benefits Customer news Money Advice VIVID Plus

Robin’s story

Find out how our money advice and benefits team recently supported one of our customers.

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Robin Parvin
Benefits Customer news Hampshire Money Advice VIVID Plus

Are you due to move over to Universal Credit?

If you claim either Child Tax Credits or Working Tax Credits you may get a letter in September telling you that you need to move over to Universal Credit as part of ‘managed migration’ – here’s what you need to do…

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man and woman looking at forms
Customer news Money Advice VIVID Plus

VIVID Plus: Helping our customers manage their finances

We’re here to help you with things such as maintaining your tenancy or providing support with money advice and benefits.

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Benefits Customer news Money Advice Support VIVID Plus Wellbeing

How we helped Beth

We helped Beth to claim the benefits she was entitled to and secure thousands of pounds in back payments

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Older woman on phone
Customer news Money Advice Support VIVID Plus

Managing debt

When times are hard, it is important to understand that financial support is available to keep you in control of your bills and manage any debt.

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Customer news Money Advice Support

Securing energy savings while still staying warm

Steps that can be taken to reduce gas and electricity usage without resorting to turning off the heating altogether.

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