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Customer news Support

Get help with the cost of living from your local council

The Household Support Fund is currently available until September, which helps with essential costs like food and energy bills. Find out if you’re eligible and what help you can get from your council.

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Benefits Customer news Support

Do you claim Universal Credit or Housing Benefit?

Following the recent rent review, which you will have received a letter about in the post, it’s important to update your housing costs and adjust your payments in line with your new rent and service charges.

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Customer news Support VIVID Plus

VIVID Plus - we're here to help

We have a dedicated team that can support you with money and benefits advice, and help manage your finances after Christmas.

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Benefits Customer news Money Advice Support VIVID Plus Wellbeing

How we helped Beth

We helped Beth to claim the benefits she was entitled to and secure thousands of pounds in back payments

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Customer news Money Advice Support VIVID Plus

Managing debt

When times are hard, it is important to understand that financial support is available to keep you in control of your bills and manage any debt.

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Customer news Money Advice Support

Securing energy savings while still staying warm

Steps that can be taken to reduce gas and electricity usage without resorting to turning off the heating altogether.

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