Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
A customer’s story of support and hope
We recently spoke to one of our customers, Jane, who we’ve been working with to support for the last few years.
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Heritage at the heart of Portland Terrace restoration
We've completed a transformative restoration of Portland Terrace in Southsea, Portsmouth —a project that seamlessly blends modern upgrades with the timeless charm of the building’s historic character.
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A new chapter
After years as a full-time carer, Karen wanted a fresh start and a way to make a difference. Joining VIVID’s Customer Scrutiny Panel gave her that opportunity, helping shape services, connect with others, and find a new sense of purpose.
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Managing agent project – what we’ve achieved
We’ve launched a managing agent project to make sure our customers get the best possible service.
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Your voice matters – Customer influence update
Here’s an update on the progress we’re making together in achieving the outcomes of our Customer Influence strategy.
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Thinking about switching lenders or borrowing more?
If you’re a shared owner and your fixed-term mortgage rate is coming to an end, or you’re looking to borrow extra, your new mortgage offer will need our approval.
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