Latest news

We’re making a real difference with the work we’re doing in our local area

Customer news

How to register for an online account

Our online account gives you access to our services 24/7.

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Person using VIVID online account on their phone
Press releases

VIVID completes its 10,000th new home – A big milestone

VIVID is pleased to announce a major milestone: the completion of its 10,000th new home. This achievement means that around 23,000 more people in the South now have a place to call home and access to a wide range of services and support.

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10,000th customer and Mark Perry
Customer news

Anti-Social Behaviour Awareness Week 2025

From 30 June to 6 July, we’re supporting Anti-Social Behaviour Awareness Week, a national campaign focused on #MakingCommunitiesSafer. At VIVID, we’re committed to creating safe, welcoming neighbourhoods where everyone feels heard, respected, and protected.

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Housing estate
Customer news

New approach to remortgaging

We’ve brought remortgaging and transfer of equity services in-house—saving customers up to £350 in solicitor fees and cutting processing times from months to just weeks. It’s all part of our commitment to making things simpler, faster, and more affordable.

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2 people with a laptop and calculator
Customer news

Changes to surveys

We’re introducing new ways to gather your valuable feedback through updated survey methods. Starting now, some surveys will be sent from a new phone number and email address, and you'll receive a link to complete the survey online.

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A man using an iPad
Press releases

VIVID hosts successful Tpas regional event

VIVID proudly hosted the Tpas regional event on 17 June, bringing together housing professionals, and community leaders for a day of learning, collaboration, and empowerment.

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Tpas regional
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