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Customer Influence - 2024 Summary
As we near the end of 2024, we hope that you’ve seen an improvement in opportunities to have your views heard, and that we’ve listened and acted on them. Here’s some key highlights from the year.
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VIVID retains top ratings of G1 and V1 in latest regulatory judgement
Following its latest stability check by the Regulator of Social Housing, VIVID has retained its G1 rating for governance and V1 for viability.
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New Director of Property Services appointed
Darren Mealings has been appointed as Director of Property Services at leading south of England housing association VIVID. Darren brings with him extensive experience of property repairs and maintenance service delivery, having previously served in key roles at Sovereign Network Group.
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Homes acquired from L&Q to further expand affordable homes portfolio
Pleased to announce the acquisition of 378 properties from L&Q, with a further 30 to complete shortly. Of the transferring properties, 371 are homes.
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Customer Influence – acting on your feedback
One of the aims of our Customer Influence Strategy 2024-28 is ‘act’. Here’s how we’re acting on the feedback we’ve heard from you so far.
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Welcome to 3 new Board members
VIVID has appointed Andrew Binnie, Caroline Stockmann and Abi Kee to its Board as it continues its transformation of customer services, and investment in existing and new homes.
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