Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
Tell DWP about your experiences of contacting them by phone
The DWP wants to find out about experiences of accessing DWP services via telephone across all benefit lines.
read story
Working Together
Over the past 6 months we have been developing ways to make sure we work more collaboratively with customers and make sure our customer voices influence what we do.
read story
Tpas Involvement Week: 14 - 18 October 2024
Tpas are hosting a National Involvement Week, to shine a spotlight on and celebrate all forms of resident, tenant, and customer-led involvement.
read story
VIVID welcomes new apprentices
We’ve welcomed our first group of apprentices to our 3-year Housing Progression Pathway
read story
Customer Influence Strategy - Understand
Last month we updated you on the ‘listen’ aim of our Customer Influence Strategy 2024-28. We want to share more information about the ‘understand’ aim of the strategy.
read story
Understanding your accessibility needs
We want our services and information to be accessible to everyone. We’ve got a range of things in place to help with disabilities or access needs.
read story
