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Customer news VIVID Plus

Helping our customers get back into work

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Watch the short video below to find out how Juergen, one of our Employment and Training Officers, supported Beryl, a VIVID customer, to get back into work.

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Customer news

You said, we did: October 2024

One of the aims of our Customer Influence Strategy 2024-28 is ‘learn’. Here’s some information about how we’re listening to and learning from our customers.

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Customer news

Tell DWP about your experiences of contacting them by phone

The DWP wants to find out about experiences of accessing DWP services via telephone across all benefit lines.

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Customer news

Working Together

Over the past 6 months we have been developing ways to make sure we work more collaboratively with customers and make sure our customer voices influence what we do.

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